Monday 31 January 2011

First Draft

Do The X Factor and The Apprentice offer different audience pleasures? Do reality TV programmes produced by public service broadcasting channels differ from those produced by commercial channels?

“People seem prepared to do anything to achieve fifteen minutes of fame”, and The X Factor and The Apprentice are two examples of this. Television of the last ten years will be remembered for the sudden outbreak of reality TV. Reality shows like Big Brother, and talent shows like Popstars, emerged in 2000 with immense popularity with audiences. Big Brother released many spin offs, the most popular being Celebrity Big Brother, and Popstars inspired many other talent shows, including Pop Idol and The X Factor. However, issues about the content of these shows caused many to believe that reality TV is responsible for the dumbing down of audiences. The format’s lack of intellectual content is thought of as being an easy way for commercial channels to make easy money as they can attract mainstream audiences. An episode of The X Factor “led 3000 people to complain to the broadcasting regulator, Ofcom – 10 times the number that complained about the BNP leader’s appearance on Question Time”, suggesting that today’s society consider reality TV to be a bigger issue than political issues. However, the BBC, a public service broadcaster, released a new kind of reality TV talent show – The Apprentice. Some consider this to be one of the only quality reality TV shows that we have today as it is not only entertaining, but it is considered to have intellectual content. However, some still believe that no reality TV can be good for us as there are questions about how much of it really is reality. Are public service broadcaster reality shows just as lowbrow as commercial talent shows, and what are the different reasons that audiences have to watch them?

Since the beginning of the decade, there has been an increase of the amount of reality TV shows broadcast in the UK. “With the UK launch of Big Brother in 2000, and amplified by the talent show format and The Rise of Cowell, reality TV would define the noughties obsession with harvesting jerry-built celebrities” as more and more people aspired to get their fifteen minutes of fame. “The success of reality TV is partly due to the increasingly voyeuristic nature” as people wanted to become celebrities and the voyeurism that reality TV offers allowed them to find out what it would take for normal people like them to gain this glamorised celebrity status. Audiences see normal people on reality TV become famous and want to imitate this success. It could be argued that this leads to many more reality TV shows so that there would be something for everyone to apply for.

ITV is a commercial channel which is profit driven. To gain advertising revenue, commercial channels need to have a large audience share watching their shows so that advertisers will invest in them. “Channel 4 and ITV are the organisations that broadcast the most popular reality television formats”, as they are cheap to produce and attract mass audiences. The voyeurism of reality TV gives it a lot of appeal, as well as the sudden celebrity status that contestants gain from it. Reality TV was seen as an easy way for everyone to get fame, which made it successful in a time when there was an “obsession with celebrity and everyone wanting to be one”. The X Factor was first broadcasted in 2004, just after the sudden rise of reality TV. As commercial channels need to make as much profit as possible, many of them turn to reality TV as they are “relatively cheap to make, certainly compared to drama, and they appear to guarantee audiences”, meaning that commercial channels can rely on them to be profitable. In order to appeal to a wide range of audience, The X Factor is a lowbrow show that focuses on giving the audience entertainment gratifications. Being a singing competition, it does not require any knowledge or skills other than being able to sing and entertain audiences. However, The Apprentice, where candidates have a high level of intelligence, may only appeal to highbrow audiences who can match this intelligence. As the BBC is a public service broadcaster, it has a remit to entertain, educate and inform audiences. The channel broadcasts more intellectual shows than commercial channels, as their priority is to produce quality TV rather than just to gain audiences. The Apprentice is a challenging watch and the educational content holds lasting value as “The Apprentice created more lasting celebrity than Big Brother”, so the educational content of public service broadcasting shows lead to a lasting success rather than just a short-lived fifteen minutes of fame.

Since The X Factor first began in 2004, the viewing figures have increased every year of it’s run, to the point where it is now one of the most watched and talked about TV shows in the UK. It offers viewers a variety of audience pleasures, which allows different people to gain different gratifications. The voyeuristic nature of the show allows audiences to watch other people, which enables them to make judgements and opinions about the contestants. Audiences gain escapism by watching other people’s lives, as “it certainly helps you forget about the stresses of the day when you can see people having a much worse day than you have had”. Because of the mass audience of The X Factor, there is a lot of discussion about the show, leading to social interaction between viewers. “Audiences engage and chat to each other more about reality television than any other format”, and their opposing opinions lead to these discussions. Also, on the spin off show, The Xtra Factor, audiences can interact on a wider scale as they take part in the show. There is opportunity for user generated content on the official website of the show as viewers can comment and discuss the shows. The Apprentice offers similar gratifications to audiences as the voyeurism and the social interaction elements are essential in both shows. Also, audiences can identify with certain characters as “comparisons are a relatively natural thing to make: we either take the stance that we are better than the participants, or we want to be them”, and social identification is a key audience pleasure as it makes audiences feel that they have a better understanding of the characters and their situations. Although it can be argued that both of these shows have similar gratifications, they still appeal to different audiences as “it is acceptable now for the middle-classes openly to discuss reality television, so long as it is a conversation on last night’s The Apprentice”. It can be considered that social interaction about The Apprentice is a more intelligent conversation than social interaction about The X Factor, where “intelligence is being compromised”.

The X Factor offers audience participation, which some people believe to be one of the reasons that it is so successful. Audiences can see the effect that they are having on the show, and “the ‘real’ drama of the programmes is added to by the interactivity, with the audience supposedly directly influencing events on screen”, which is a huge appeal of the show. Voting for people gives them a role in giving someone celebrity status and making their lives better. The audience become a part of the ‘narrative’ as they are the helpers that guide the Proppian hero to success, giving them narrative pleasures and making them active consumers of the text. Audience participation is also offered through interactive media, giving them a range of ways to be involved in the show. New and digital media has meant that they can use the red button to vote rather than just the traditional methods of phoning and texting, giving them the “big interactive buzz of ‘...pressing the red button...’” so they have the excitement of being involved. “Simon Cowell [...] knows how to run a popular election” and audiences never fail to make sure that they have their say.The democracy of the show means that audiences have an effect on the outcome, giving them an essential role in order to allow ITV to gain mass audiences and advertising sales. Audiences can also use social networking websites to interact with other audience members while taking part, including Facebook campaigns that are either for or against The X Factor’s domination of the charts, the most memorable being the audience trying to keep the winner off Number 1 in the charts. In The Apprentice, the audience have no effect on the outcome of the show. In The X Factor, contestants have to be memorable and likeable in order to gain votes, whereas in The Apprentice, audiences are passive so their view on the contestants is not as important. Because it is Lord Sugar that decides who wins and who is fired, the audience for The Apprentice are not as important to the show as the audience for The X Factor.

All television has been mediated. Although reality TV is not scripted, it has still been structuralised and a narrative and character roles have been built into the show, removing the actuality that would be expected from ‘reality’ TV. In The X Factor, the judges all have separate roles. Although it can be considered that they are all the heroes as they give contestants hope of success, there is the sympathetic judge, Dannii Minogue, the pitiful judge, Louis Walsh, the fun judge, Cheryl Cole, and the villain, Simon Cowell. These character roles mean audiences can have opinions on each of the judges, which helps with social interaction. Also, the character roles make the show seem more like scripted drama so audiences engage more with it as there is a narrative to follow, encouraging regular viewing of the show. The X Factor is a very dramatic show with many stories in every series, whether they are about the contestants or the judges, but it has been said that “the on-air rows and feuds were designed to increase the show's entertainment value”, raising questions about how much of reality TV is reality and how much the actuality has been adapted to create more entertainment and draw in audiences. The contestants of the show are also given character roles, and it has become expected that a ‘villain’ will survive, such as Jedward and Wagner. Not only do audiences like to watch their favourite characters, but there is also “a slightly twisted appeal of watching someone you dislike” as they create entertainment due to the amount of universal hatred that the public have for them. The Apprentice also uses narrative and character roles, with Lord Sugar being a wise teacher and the candidates as his keen students. The character roles in The Apprentice are less about entertaining audiences than The X Factor, who deliberately select bad contestants for entertainment purposes, as in The Apprentice, the candidates have all been chosen to have an equal chance. However, the roles are still present as the interviews with the candidates always seem to show the worst of them. Although The Apprentice is considered to be saving audiences from dumbing down as it is a highbrow reality TV show, the narrative element raises questions about how much good it is doing for audiences if they are only watching for the constructed narrative. Giving the show wide appeal has led to it “‘borrowing’ from fiction, particularly narrative techniques, structures and characterisation”, so it could be considered as still dumbing us down as the education has become fictional.

Throughout the last 10 years, reality has become “the hottest and most talked about TV genre of our time”. The X Factor has been one of the most successful reality TV talent shows and “shows like [...] The X Factor have actually got people more interested in music again and are sending more people into record stores”. However, issues and concerns about the quality of lowbrow TV shows and the effect that they are having on audiences have recently led to a lot of criticism of reality TV. However, the launch of the public service broadcaster reality TV show The Apprentice has meant that there is now a reality show that is considered to be highbrow and quality TV. This has opened the reality TV genre to a much wider audience as intellectuals now have a reality show that they consider to be acceptable. However, the audience are passive and do not have as much involvement, which raises questions about how much the show is challenging audiences. The narrative also diminishes the educational content of the show as “once you see the mediation process involved, you are aware that it is not a real situation”. Therefore, although public service broadcasters differ from commercial TV channels and some of their audience pleasures differ, it can be said that both shows have the main purpose of giving audiences entertainment gratifications, so there are questions about how different the two shows can be.

Word count – 2154


Bibliography

Works Cited
http://www.englishandmedia.co.uk/mm/subscribers/downloads/archive_mm/_mmagpast/RealityTV.html - Reality TV - What’s happening?
http://www.guardian.co.uk/media/2009/nov/14/is-x-factor-killing-pop - Is The X Factor killing pop?
http://www.guardian.co.uk/lifeandstyle/2009/oct/17/celebrity-decade-big-brother-marina-hyde - Celebrity in the decade of Big Brother
http://www.englishandmedia.co.uk/mm/subscribers/downloads/archive_mm/_mmagpast/mm22_reality.html - What can philosophy teach us about reality TV?
http://www.guardian.co.uk/theguardian/2009/dec/16/simon-cowell-politics - Can Simon Cowell save democracy?
http://www.guardian.co.uk/tv-and-radio/2010/dec/09/x-factor-simon-cowell - Simon Cowell: no X Factor fix
http://www.englishandmedia.co.uk/mm/subscribers/downloads/archive_mm/_mmagpast/MM30_21stc_docu.html - Reality bites: Documentary in the 21st century
http://www.guardian.co.uk/media/organgrinder/2009/dec/15/simon-cowell-v-nme - Simon Cowell v the NME: ‘I don’t take music too seriously’

Works Consulted
http://www.guardian.co.uk/media/2009/dec/03/x-factor-itv-simon-cowell - The X Factor set to make £100m for ITV – and £7m for Simon Cowell
http://www.guardian.co.uk/media/2009/nov/23/dannii-minogue-x-factor-cleared - Dannii Minogue’s X Factor comments and treatment of Susan Boyle cleared by Ofcom
http://www.guardian.co.uk/media/2009/nov/14/is-x-factor-killing-pop - Is The X Factor killing pop?
http://www.guardian.co.uk/media/2009/dec/16/most-watched-tv-shows-2009 - ITV dominates list of 2009’s most-watched TV shows
http://www.guardian.co.uk/commentisfree/2010/oct/17/apprentice-alan-sugar-women-at-work - The Apprentice catfight did businesswomen no favours

Monday 3 January 2011

Task 5

INTRODUCTION

1. Different values of public service broadcasters and commercial TV typically

  • PSB’s have a remit to entertain and educate
  • Commercial channels need to make money through advertising so just appeal to the mainstream to gain mass audiences
  • Best done through entertainment shows
  • Appeal to the working class as they have the most time for TV, the elite are too busy for that

2. Why do people watch reality TV? Uses and gratifications

3. Why do people watch BBC reality/talent shows such as The Apprentice?

  • A challenging watch - highbrow
  • Audiences learn from the tasks as well as being entertained by them
  • Learn from the journey that the contestants go through as we are going through it with them – fly-on-the-wall/voyeurism adds to this, voice over guides us through it
  • Audiences aspire to become more intellectual so they can achieve the successes of the contestants
  • Makes us feel more intelligent
  • Audiences can interact on a more intellectual basis – “Did you watch The Apprentice yesterday?” makes you sound more intelligent than “Did you watch The X Factor yesterday?”
  • Does it change us as audiences?
  • Is it making us obsessed with money?
  • Media effects, cultivation theory

4. Why do people watch ITV reality/talent shows such as The X Factor?

  • Light entertainment - lowbrow
  • Don’t have to think
  • Relaxed
  • Social interaction
  • Everyone watches The X Factor – if you don’t, there’s something wrong with you and you will be isolated by society
  • We can vote - audience participation, interactive media
  • Afghan Star – people selling cars for the money to vote, first taste of democracy
  • We can see the effect that we are having on the show - give people celebrity status

5. Why do commercial channels such as ITV not make more educational shows?

  • Is there a place for educational talent shows on commercial channels?
  • Commercial channels need mainstream audiences to make money so their main purpose is to entertain
  • Have to have mass audience appeal
  • The failure of Tycoon
  • Are BBC audiences just more elite and intelligent than commercial audiences?
  • Popularity is increasing (move from BBC2 to BBC1), but will it ever increase to the point of mainstream popularity, meaning commercial channels will take it on?
  • PSB and commercial TV, Hegemony

6. Do we need a narrative to make us enjoy watching something, making it less about the intelligence that we get from it, but a less deep audience pleasure?

  • All television has been mediated
  • There is no actuality
  • Are we watching for the educational content or just for the story/narrative?
  • Is it still dumbing down audiences if we need a constructed narrative?
  • Uses and gratifications, dumbing down, structuralism

7. The future of reality TV if the BBC disappears?

  • Not good
  • Entertainment shows are considered to be ‘dumbing down’ audiences
  • Light entertainment holds little value
  • Audiences gain nothing from them – no intelligence, education
  • If the BBC disappears, we will be left with commercial TV, full of light entertainment and no intellectual value
  • Our children will grow up with no intelligence
  • Stuart Hall

CONCLUSION

Sunday 2 January 2011

Task 4

The X Factor set to make £100m for ITV - and £7m for Simon Cowell
"ITV has said hits on its The X Factor video site are up 220% this year" - Video helped; Audiences are spending more time on reality TV Para 2

"Receiving almost 4000 complaints" Para 2
"Some complainants were concerned that Johnson had been publicly embarrassed and humiliated on TV" - Audiences care about the contestants Para 2

"The manner by which that result we reached led 3000 people to complain to the broadcasting regulator, Ofcom - 10 times the number that complained about the BNP leader's appearance on Question Time" - Reality TV is seen as a bigger issue than political issues Para 7

"The on-air rows and feuds were designed to increase the show's entertainment value" - Not reality; Actuality is adapted to create more entertainment Para 4 & 6
"Today's talent shows were 'very cheap programming and the lowest common denominator stuff'" - Not respected; Lowbrow Para 7

"With the UK launch of Big Brother in 2000, and amplified by the talent show format and The Rise of Cowell, reality TV would define the noughties obsession with harvesting jerry-built celebrities" - People want celebrity status; Audiences see normal people on reality TV become famous and want to copy them Para 2
"By 2009, 'celebrity' was a definition so elastic..." Para 2

"Simon Cowell, on the other hand, knows how to run a popular election" - Democracy; Audiences care about the vote Para 4

"Shows like Britain's Got Talent and The X Factor have actually got people more interested in music again and are sending more people into record stores. We haven't seen this kind of uplift in years" - Media effects Para 4

"Channel claims six of the top 10 programmes" - Audiences watch more commercial TV Para 5

"The UK's most-watched business programme"
http://ashakabadehmest4.blogspot.com/2010/11/comments-from-apprentice-article.html - Is it really intellectual or just the same reality TV in a disguise? Para 6

"The hottest and most talked about TV genre of our time" Para 2
"The genre has taken over our schedules" - Increasing popularity Para 2
"Real people in somewhat strange situations, and we expect to watch them, safe in the knowledge that they are unable to watch us back" - Voyeurism Para 2
"The success of reality TV is partly due to the increasingly voyeuristic nature of the society in which we live, and in part due to the obsession with celebrity and everyone wanting to be one" - Voyeurism has a big appeal in reality TV; Audiences relate Para 2
"These programmes are relatively cheap to make, certainly compared to drama, and they appear to guarantee audiences" - Commercial channels can rely on them to be profitable; Cheap to produce but generate a lot of money Para 5
"People seem prepared to do anything to achieve fifteen minutes of fame" - Participants want and expect their fifteen minutes of fame Para 2
"Intelligence is being compromised to some extent" - Reality TV doesn't require intelligence so it can be held responsible for the dumbing down of the media and society Para 7
"It isn’t scripted, and should be conducted in private. But I’ve loved seeing Michelle manipulate Stuart into cuddles, kisses and even sex. I’ve enjoyed watching the anger of the Average Joes as they have been rejected and sent home. There is something much more gripping about watching someone crying, or losing his or her temper if there is no script or acting involved. It is a similar experience to craning our necks on the motorway to see an accident. Hoping that we won’t see blood and guts, but at the same time …" Para 2
"It certainly helps you forget about the stresses of the day when you can see people having a much worse day than you have had" Para 2
"Comparisons are a relatively natural thing to make: we either take the stance that we are better than the participants, or we want to be them" Para 2
"Once you see the mediation process involved, you are aware that it is not a real situation" - Structuralisation; Even reality TV isn't reality Para 6
"‘The creative treatment of actuality’ has adapted to the changing media landscape and to audiences often believed to be switched off from current affairs" - Reality has been structuralised to fit the audience as audiences change Para 5, 6 & 7
"Critics often point to the dreaded ‘dumbing down’ debate when discussing recent documentaries, suggesting the documentary form has been tabloidised with a stronger emphasis on sensationalism and voyeurism in order to make them more palatable to mass audiences" - This can also be related to reality TV as no intelligence is needed and this is becoming a worry Para 7
"Scripted drama, documentary needs opposing characters, tension and a strong sense of narrative" - Is it real? Para 6
"Documentaries, like every other genre, have developed to keep pace with changing audience trends and this has involved ‘borrowing’ from fiction, particularly narrative techniques, structures and characterisation" - Characters and narratives are constructed Para 6
"Voiceover is a key documentary device used to direct audiences towards a preferred reading" - The voiceover in reality TV such as The Apprentice also helps to anchor specific meanings and directs audiences to certain readings Para 6

"Reality television appears to have taken over our TV schedules" Para 2
"Obsession with reality television" - The popularity of reality TV is always increasing Para 7
"Many hybrids and sub-genres" Para 2
"It is acceptable now for the middle-classes openly to discuss reality television, so long as it is a conversation on last night’s The Apprentice and not the sexual antics on Big Brother" - More variety to appeal to different audiences; The Apprentice appeals to a more sophisticated audience as it is a sub-genre of reality TV; Wider audience appeal Para 3
"Serious documentary on BBC4 or Wife Swap on Channel 4, most of the nation seems to choose the ‘reality’ option" - Reality appeals to wider audiences; Intellect is needed for a serious documentary but not for Wife Swap Para 2 & 7
"Moving into ever more controversial programming" - Shock tactics Para 2
"Relatively cheap production costs" Para 5
"Channel 4 and ITV are the organisations that broadcast the most popular reality television formats" - Commercial TV channels make profit from making cheap productions that are popular with mainstream audiences Para 5
"The ‘real’ drama of the programmes is added to by the interactivity, with the audience supposedly directly influencing events on screen" Para 4
"Big interactive buzz of ‘...pressing the red button...’" - Audience interactivity has appeal as they have the excitement of being involved Para 4
"Make celebrities out of unknown wanabees" Para 2
"The ‘winners’ fade quickly into obscurity" - Celebrity status seems important in contemporary society, even though it is usually just fifteen minutes of fame
"Voyeuristic scopophilia"
"Puppet-handlers, the ones holding those in the cave captive"
"The voice of authority, issuing instructions, informing the contestants of events and generally controlling the environment" - Always an authoritative and respected character; Lord Sugar Para 6
"Judges decide who will be plucked from their drab life (the drabber and harder the better), to enter over the threshold into celebrity" - Empathy with backgrounds and personalities of characters and their sob stories; Judges have the power; Proppian heroes Para 6
"Manipulative editing" - Structuralised and constructed; Actuality is unreliable Para 6
"The audience could be said to be using reality television for voyeuristic escape into this celebrity culture" - Aspiring to be like them Para 2
"A slightly twisted appeal of watching someone you dislike" - Character roles are still present Para 2
"The reality television spectacle caused British people to engage with difficult issues which would perhaps not have happened if the programme had not been broadcast" - Media effects
"The on/off love affair of the 2007 run of Big Brother was a major talking point; how much Charley annoyed you was another" Para 2
"Audiences engage and chat to each other more about reality television than any other format" - Social interaction as everyone is watching Para 2
"The Apprentice created more lasting celebrity than Big Brother" - Intellecual shows hold more lasting value Para 3

Saturday 1 January 2011

Task 1

The Apprentice - Series 6, Episode 4



The non-diegetic music creates a tense atmosphere appropriate for the firing that is about to happen, making it more intense. The scene resembles an actual 'firing', almost like the villain of the narrative is about to get shot down, and the music makes it even more dramatic because of the structuralism.

When the contestants are being spoken to, there are a lot of close up shots of their faces and slow zooms. The close ups show the contestants as vulnerable, making Lord Sugar seem superior. The zoom also reinforces this representation as the audience see the contestants from Lord Sugar's perspective and the zoom makes us feel like we are closing in on them, intensifying the drama. However, when the camera is on Lord Sugar, it never goes closer than a medium shot other than when the camera is on the side of him, not looking directly at his face. This makes the audience feel how intimidating he is as it is like we can't get too close or it is dangerous, and if we want to get close, we have to be voyeuristic and go from the side where we can't be seen.

When the contestant is fired, she is followed out of the room. This makes the audience feel like they can see everything, as even when she is at her lowest point, the camera is still on her. She does not leave gracefully, reinforcing her roles as the Proppian villain so the audience feel like she deserved to get 'fired', making us agree with Lord Sugar's decision. This is quite hegemonic as we are made to agree with the man who is at the top of the hierarchy - the elite of the The Apprentice world. This ideology is often represented in BBC programmes as the elite have control over PSB's. This reinforces the Marxist view that the views of the elite are being forced upon us as Lord Sugar would not be represented in this way, and we will never be in the position where we disagree with him.

Friday 12 November 2010

Comments from The Apprentice article

The Apprentice Article

"This is the UK's most-watched business programme."
Business programme. Really?
I'd say it's a silly but entertaining programme in which the contestants are set up for a predictable humiliation.
Haven't you seen it before? Every episode is essentially the same.

What a waste of space this article is, the apprentice is just a bloody TV program which does not entirely reflect what happens in the real business world.

This is a game show, populated by inadequates and grotesques who the general public can mock when the programme is informally reviewed around the water cooler. Just as you would have sacked one of the participants, most people bright enough to succeed in business will realise that The Apprentice is edited to within an inch of recognisability so as to create car-crash entertainment.

As for the TV programme, well, even if it is all set up, no one can deny the influence that messages conveyed through the media have over the general public.

Thursday 11 November 2010

Audience Theories

Cultivation theory - Audiences might watch shows such as The Apprentice and think that being like them is what they need to be successful; Rather than 'dumbing down' audiences, they are looking for education while still enjoying the reality element of the shows

Copycat theory - People see contestants becoming famous and successful so they aspire to become like them

Uses and gratifications - People should learn from and be educated by what they watch, rather than just watching for light entertainment

Reception analysis and ethnography - Different people read shows in different ways; Just because talent shows are popular, it doesn;t mean that it is popular with everyone; The elite would rather watch educational shows

Wednesday 10 November 2010

Reality TV - What's Happening? (Relevant Quotes)

"The hottest and most talked about TV genre of our time"; "The genre has taken over our schedules" - Increasing popularity

"Real people in somewhat strange situations, and we expect to watch them, safe in the knowledge that they are unable to watch us back"; "The success of reality TV is partly due to the increasingly voyeuristic nature of the society in which we live, and in part due to the obsession with celebrity and everyone wanting to be one" - Voyeurism has a big appeal in reality TV; Audiences relate

"These programmes are relatively cheap to make, certainly compared to drama, and they appear to guarantee audiences" - Commercial channels can rely on them to be profitable

"People seem prepared to do anything to achieve fifteen minutes of fame" - Participants want and expect their fifteen minutes of fame

"Intelligence is being compromised to some extent" - Reality TV doesn't require intelligence so it can be held responsible for the dumbing down of the media and society

"It isn’t scripted, and should be conducted in private. But I’ve loved seeing Michelle manipulate Stuart into cuddles, kisses and even sex. I’ve enjoyed watching the anger of the Average Joes as they have been rejected and sent home. There is something much more gripping about watching someone crying, or losing his or her temper if there is no script or acting involved. It is a similar experience to craning our necks on the motorway to see an accident. Hoping that we won’t see blood and guts, but at the same time …"

"It certainly helps you forget about the stresses of the day when you can see people having a much worse day than you have had"; "Comparisons are a relatively natural thing to make: we either take the stance that we are better than the participants, or we want to be them"

"Once you see the mediation process involved, you are aware that it is not a real situation" - Structuralisation; Even reality TV isn't reality